Last Updated: 12 May 2025
At Mr. Drainage, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order.
1. Information We Collect
We may collect the following personal information:
Your name
Email address
Phone number
Billing and delivery address
Order details
Any additional messages you submit
IP address and browser/device information through cookies
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your order
Provide customer service and support
Improve our services and website performance
Meet legal and regulatory obligations
We do not share or sell your information to third parties for marketing purposes.
3. Payment Security
Payments are handled through secure third-party processors such as Stripe or PayPal. We do not store your payment details.
4. Cookies
Our site uses cookies to ensure proper functionality, analyze traffic, and remember your preferences. You can manage or disable cookies via your browser settings.
5. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Your Rights
You have the right to:
Access the data we hold about you
Request correction or deletion of your data
Withdraw consent for communication
Complain to the Information Commissioner’s Office (ICO) if you believe your data rights have been violated
7. Contact Us
If you have any questions or concerns regarding your privacy, please contact us:
Mr. Drainage
6 Penrice Court, Llansamlet, Swansea, SA6 8QW
Phone: 07968 004051 / 01792 934819
Email: mrdrainage.08@yahoo.com
Business Hours
Monday to Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed